Last updated: May 19, 2026
This Privacy Notice for Anastazja Zvyeryeva (“we”, “us”, or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have questions or concerns, please contact us at azvyeryeva@fluentenglishprogram.com.
This summary provides key points from our Privacy Notice. You can use the table of contents below to navigate to the full sections.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we collect information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, provide security and fraud prevention, comply with law, and, where allowed, for marketing and advertising purposes.
When and with whom do we share personal information? We may share information in specific situations and with specific third-party service providers listed in this Privacy Notice.
How do we keep your information safe? We use organisational and technical processes designed to protect your personal information. However, no electronic transmission or storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located, applicable privacy law may give you rights regarding your personal information.
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services. The personal information we collect may include:
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find Stripe’s privacy notice here: https://stripe.com/gb/privacy.
All personal information that you provide to us must be true, complete, and accurate. You must notify us of any changes to such personal information.
In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
In short: We process your information to provide, improve, and administer our Services, communicate with you, provide security and fraud prevention, and comply with law. We may also process your information for other purposes only with your prior explicit consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
The GDPR and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:
We may process your information if you have given us specific permission, or in situations where your permission can be inferred. You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including for investigations, fraud detection and prevention, business transactions, legal claims, subpoenas or court orders, publicly available information, or approved research/statistics projects subject to appropriate safeguards.
In short: We may share information in specific situations described in this section and/or with the following third parties.
Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
The third parties we may share personal information with include:
We may also need to share your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business.
In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies, such as web beacons and pixels, to gather information when you interact with our Services. These technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising. This may include helping manage and display advertisements, tailoring advertisements to your interests, or sending abandoned shopping cart reminders depending on your communication preferences.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
In short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. Regardless of your location, your information may be transferred to, stored by, and processed by us and by third parties with whom we share personal information, including facilities in the United States and other countries.
If you are a resident in the EEA, UK, or Switzerland, these countries may not have data protection laws as comprehensive as those in your country. However, we will take necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
European Commission’s Standard Contractual Clauses: We have implemented measures to protect your personal information, including using the European Commission’s Standard Contractual Clauses for transfers of personal information. Further details can be provided upon request.
In short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.
Purchase and transaction records are kept for 7 years in accordance with UK tax law. Email and contact data is retained until the user unsubscribes or requests deletion.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store and isolate it until deletion is possible.
In short: We aim to protect your personal information through organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In short: We do not knowingly collect data from or market to children under 18 years of age, or the equivalent age specified by law in your jurisdiction.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. If we learn that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children under age 18, please contact us at azvyeryeva@fluentenglishprogram.com.
In short: Depending on your location, you may have rights that allow you greater access to and control over your personal information.
In some regions, such as the EEA, UK, Switzerland, and Canada, you may have rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, request correction or deletion, restrict processing, request data portability, and not be subject to automated decision-making in certain circumstances.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
Opting out of marketing communications: You can unsubscribe from marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us. We may still send service-related messages where necessary.
Cookies and similar technologies: Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect certain features or services.
If you have questions about your privacy rights, email us at azvyeryeva@fluentenglishprogram.com.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. We do not currently respond to DNT browser signals.
California law requires us to let you know how we respond to web browser DNT signals. Because there is currently no industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.
In short: If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, obtain a copy of your personal information, delete your personal information, or withdraw consent to processing. These rights may be limited in some circumstances by applicable law.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, real name, online identifier, IP address, email address, and account name | Yes |
| B. Personal information under California Customer Records statute | Name, contact information, education, employment, and financial information | Yes |
| C. Protected classification characteristics | Gender, age, race and ethnicity, national origin, marital status, and similar demographic data | No |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | Yes |
| E. Biometric information | Fingerprints and voiceprints | No |
| F. Internet or similar network activity | Browsing history, search history, online behaviour, interest data, and interactions with websites and advertisements | Yes |
| G. Geolocation data | Device location | Yes |
| H. Audio, electronic, sensory, or similar information | Images and audio, video, or call recordings created in connection with our business activities | Yes |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | Yes |
| J. Education information | Student records and directory information | No |
| K. Inferences | Inferences used to create a profile or summary about preferences and characteristics | No |
| L. Sensitive personal information | Sensitive personal information | No |
We may also collect other personal information when you interact with us online, in person, by phone, or by mail, including when receiving customer support, participating in surveys or contests, or using our Services.
We collect and share your personal information through:
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
You may have rights under certain US state data protection laws. These rights may include:
To exercise these rights, you can contact us by emailing azvyeryeva@fluentenglishprogram.com or by using the contact details at the bottom of this document.
Upon receiving your request, we may need to verify your identity to determine that you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request.
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at azvyeryeva@fluentenglishprogram.com.
California Civil Code Section 1798.83 permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties.
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice or directly sending you a notification.
If you have questions or comments about this notice, you may email us at azvyeryeva@fluentenglishprogram.com or contact us by post at:
Anastazja Zvyeryeva
13 Plantation Hill
England S81 0RG
United Kingdom
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, receive details about how we have processed it, correct inaccuracies, delete your personal information, or withdraw your consent to our processing of your personal information.
To request to review, update, or delete your personal information, please submit a Data Subject Access Request Form.
You may also contact us at azvyeryeva@fluentenglishprogram.com.