Terms and Conditions

Last updated: May 19, 2026

Agreement to Our Legal Terms

We are Anastazja Zvyeryeva (“Company”, “we”, “us”, or “our”), registered in the United Kingdom.

We operate the website https://www.fluentenglishprogram.com/englishworkshop, as well as related products and services that refer or link to these Legal Terms.

The Services include a live, interactive English communication workshop for tech professionals who want to speak more confidently in English at work, delivered online via Zoom in small groups.

You can contact us by phone at (+44) 7523670616, email at azvyeryeva@fluentenglishprogram.com, or by mail to 13 Plantation Hill, England S81 0RG, United Kingdom.

These Legal Terms constitute a legally binding agreement between you and Anastazja Zvyeryeva concerning your access to and use of the Services.

By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms.

If you do not agree with all of these Legal Terms, you are prohibited from using the Services and must discontinue use immediately.

Supplemental terms and conditions or documents posted on the Services from time to time are incorporated into these Legal Terms by reference.

We reserve the right to make changes or modifications to these Legal Terms at any time. We will update the “Last updated” date accordingly.

The Services are intended for users who are at least 18 years old.

1. Our Services

The information provided through the Services is not intended for distribution or use in any jurisdiction where such distribution or use would violate law or regulation.

The Services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA.

You may not use the Services in any way that violates applicable laws or regulations.

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2. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the Services, including source code, databases, functionality, software, website designs, text, graphics, audio, video, and trademarks.

Our content and marks are protected by copyright, trademark, and intellectual property laws worldwide.

Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for personal, non-commercial use.

You may not copy, reproduce, distribute, sell, or exploit any part of the Services without prior written permission.

Any breach of these intellectual property rights constitutes a material breach of these Legal Terms.

Your Submissions

By sending us suggestions, comments, feedback, or other submissions, you assign to us all intellectual property rights in such submissions.

You confirm that your submissions are lawful, original, non-confidential, and do not infringe third-party rights.

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3. User Representations

By using the Services, you represent and warrant that:

  • You have legal capacity to agree to these Legal Terms.
  • You are not a minor in your jurisdiction.
  • You will not access the Services using bots, scripts, or automated means.
  • You will not use the Services for illegal or unauthorised purposes.
  • Your use of the Services will comply with applicable laws and regulations.

If you provide inaccurate or incomplete information, we reserve the right to suspend or terminate your access to the Services.

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4. Products

All products and services are subject to availability.

We reserve the right to discontinue any product or service at any time.

Prices are subject to change without notice.

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5. Purchases and Payment

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover

You agree to provide current, complete, and accurate purchase and account information.

All payments are processed in US dollars.

We reserve the right to refuse or cancel orders at our discretion.

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6. Refunds Policy

Please review our Return Policy posted on the Services before making any purchases.

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7. Prohibited Activities

You may not use the Services for any purpose other than that for which we make them available.

As a user of the Services, you agree not to:

  • Collect data or content from the Services without permission.
  • Trick, defraud, or mislead us or other users.
  • Interfere with security-related features.
  • Upload viruses, malware, or harmful code.
  • Use bots, scrapers, or automated systems.
  • Harass, threaten, or abuse others.
  • Use the Services in violation of applicable laws.
  • Record, reproduce, or share workshop sessions without prior written consent.

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8. User Generated Contributions

The Services may allow you to submit or transmit content, comments, suggestions, reviews, or other materials (“Contributions”).

You represent and warrant that your Contributions:

  • Do not infringe intellectual property rights.
  • Are not false, misleading, defamatory, abusive, or unlawful.
  • Do not violate privacy rights or applicable laws.
  • Do not contain harmful or offensive content.

Any use of the Services in violation of these terms may result in suspension or termination.

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9. Contribution Licence

You agree that we may access, store, process, and use information and personal data you provide in accordance with our Privacy Policy.

We do not claim ownership over your Contributions. You retain ownership of your content.

You are solely responsible for your Contributions and agree not to hold us liable regarding them.

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10. Third-Party Websites and Content

The Services may contain links to third-party websites and content.

We are not responsible for the accuracy, reliability, or policies of third-party websites or content.

Your interactions with third-party websites are at your own risk.

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11. Services Management

We reserve the right to monitor the Services for violations of these Legal Terms and take appropriate action where necessary.

We may remove content, restrict access, disable accounts, or report violations to authorities where appropriate.

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12. Privacy Policy

We care about data privacy and security.

Please review our Privacy Policy:

https://www.fluentenglishprogram.com/ba55872b

By using the Services, you agree to be bound by our Privacy Policy.

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13. Term and Termination

These Legal Terms remain in effect while you use the Services.

We reserve the right to deny access to or terminate use of the Services at any time, without notice, for violations of these Legal Terms or applicable laws.

If your account is terminated, you may not create a new account under a false identity.

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14. Modifications and Interruptions

We reserve the right to modify, suspend, or discontinue the Services at any time without notice.

We do not guarantee uninterrupted availability of the Services and are not liable for interruptions, delays, or downtime.

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15. Governing Law

These Legal Terms are governed by the laws of the United Kingdom.

If you reside in the EU and are a consumer, you also benefit from mandatory protections under the laws of your country of residence.

Both parties agree to submit to the non-exclusive jurisdiction of the courts of England.

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16. Dispute Resolution

Informal Negotiations

The parties agree to attempt to resolve disputes informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration

Disputes may be resolved through arbitration under the rules of the European Court of Arbitration.

The seat of arbitration shall be Nottingham, United Kingdom, and proceedings shall be conducted in English.

Restrictions

Arbitration shall be limited to disputes between the parties individually and not on a class-action basis.

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17. Corrections

There may occasionally be typographical errors, inaccuracies, or omissions on the Services.

We reserve the right to correct errors or update information at any time without prior notice.

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18. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

We are not responsible for errors, interruptions, viruses, third-party content, or damages arising from use of the Services.

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19. Limitations of Liability

IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

OUR LIABILITY SHALL AT ALL TIMES BE LIMITED TO $7.00 USD, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

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20. Indemnification

You agree to defend, indemnify, and hold us harmless from claims, damages, liabilities, losses, and expenses arising from:

  • Your use of the Services
  • Your breach of these Legal Terms
  • Your violation of third-party rights
  • Your unlawful or harmful conduct

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21. User Data

We maintain certain data transmitted to the Services for performance and operational purposes.

Although we perform routine backups, you are solely responsible for your data and activity on the Services.

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22. Electronic Communications

Visiting the Services, sending emails, and completing forms constitute electronic communications.

You consent to receive electronic communications and agree that electronic agreements, notices, and records satisfy legal requirements for written communication.

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23. California Users and Residents

If a complaint with us is not satisfactorily resolved, California residents may contact the Complaint Assistance Unit of the California Department of Consumer Affairs.

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24. Miscellaneous

These Legal Terms and any policies posted on the Services constitute the entire agreement between you and us.

If any provision is found unlawful or unenforceable, the remaining provisions remain valid and enforceable.

Nothing in these Legal Terms creates a joint venture, partnership, employment, or agency relationship.

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25. Contact Us

If you would like to resolve a complaint or receive more information regarding the Services, please contact us:

Anastazja Zvyeryeva
13 Plantation Hill
England S81 0RG
United Kingdom

Phone: (+44) 7523670616
Email: azvyeryeva@fluentenglishprogram.com

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